Technical support FAQs
This FAQ covers only technical questions, so if you have a question about registering or licensing our products, please try to find an answer in the purchase FAQ.
I found a bug in your software. What can I do?
Please send us a report. We'll try to fix it as soon as possible.
I think you can improve your software by adding a new very useful feature.
Please send us a feature request. Probably you will get the new functionality in the one of nearest versions.
I have a question about your product.
Please read the product FAQ first. If you have not found an answer there, feel free to contact us.
Is it possible to try your software before buying?
Yes, of course. The latest fully functional trial versions are always available here.
Can I be sure that the personal information I supply is somehow protected against leaking?
The information you supply is used by SQL Maestro Group for the stated purpose only, i.e. to get required information about the customer and, if necessary, to contact one for clarification. Personal information is fully guaranteed against being divulged outside SQL Maestro Group without your permission.
What are system requirements for installing your software?
- Pentium PC or higher;
- Windows 9x/ME/NT4/2000/XP/Vista/Windows 7/Windows 8;
- 64 MB RAM (128 MB recommended);
- 15 MB of free hard disk space;
- SVGA-compatible video adapter.
How can I find out the date of my current product version release?
Product versions are formalized according to the date of release. For more information apply to the corresponding news item.