Customers
Purchase Frequently Asked Questions (FAQ)
Thank you for your interest in purchasing our software! This FAQ covers some topics concerned with registering and licensing of our products. Answers to technical questions can be found at the support section.
I've just placed an order for your product. When will I receive the software?
We will send you a personal registration code by email within 24 hours after your order authorization. If you have not received the key within this period, please contact our sales department.
Which license type should I select?
You may choose a non-commercial license if you use the software for non-commercial purposes in non-business, non-commercial environment. You should purchase a business license to use the software in a corporate, government, or business environment.
Single license means that a copy of the software is allowed to be used only on a single computer and only by a single user at a time. If you wish to use the software for more than one user, you will need a separate license for each individual user (click the "Order now" button to see volume discounts). Site license means that the software is allowed to be used without limitation on count of installations and users within one organization.
All our products and bundles are shipped with 12 months of free upgrades (minor and major ones) or with 36 months of free upgrades for a quite small additional fee.
Single license means that a copy of the software is allowed to be used only on a single computer and only by a single user at a time. If you wish to use the software for more than one user, you will need a separate license for each individual user (click the "Order now" button to see volume discounts). Site license means that the software is allowed to be used without limitation on count of installations and users within one organization.
All our products and bundles are shipped with 12 months of free upgrades (minor and major ones) or with 36 months of free upgrades for a quite small additional fee.
Is it possible to place a purchase order?
Yes, it is possible. Please contact our sales department for more information.
I purchased your software a month ago, and a newer version has been released. Is it necessary to pay again to get the latest version?
No, you will not have to pay again. According to our Upgrade policy, if you are a registered user of any our product you can get all the upgrades of the product for free within 12 (twelve) months since the purchase date. After this period you may renew your license for the next 12 months with a 50% discount.
I want to use your software for educational purposes. May I get a discount?
Yes, you can. Feel free to choose a non-commercial license. Exact prices can be obtained on the purchase page.
Do you provide any discount if I purchase 5 or more licenses?
Yes, volume discounts are available. Moreover, you will get a discount even if you purchase 3 (or more) licenses at a time. To see all the prices, click the "Order Now" link at the order page.
I would like to become your reseller. Do you provide any reseller program?
Yes. Please contact our sales department for more information.
Feel free to contact our sales department if you have any additional questions.
